Return Policy

*Not liking a scent that you selected does not qualify for a return. If unsure of a scent, please purchase a sample size (2oz) first.

We do not reimburse for "melted" products; If its hot in your delivery area, be aware of the shipment date we send you!

Did you purchase from this website? Or from another Retailer that sells Bass Farms products?

Any Bass Farms product purchased from any other retail store should be addressed that particular shop
Contact the shop you purchased from directly to learn of their return policy and procedures

BassFarms.com | Return Policy

Bass Farms, LLC does not issue cash/credit card returns
Accepted returns are reimbursed with a BassFarms.com Digital Gift Card
Returns are only accepted from products purchased through BassFarms.com website; not any Retail location you may have purchased from

1. Returns must be made within 30 business days of receipt of product delivery

2. Please include a copy of the original sale invoice with the reason for return

3. Full credit only given to unopened, unused product in its originally sealed packaging

4. You are responsible for the return shipping charges, Bass Farms does not reimburse any shipping fees

5. Do not return COD, the package will not be accepted

6. Record your tracking number; we cannot begin the return process until our business office confirms receipt of the package

7. Returns (of product purchased) will be credited to the ordering email with a BassFarms.com Digital Gift Card for the original purchase amount of the product returned - Shipping is not reimbursed

8. BASS FARMS DIGITAL GIFT CARD emailed of returned product(s) only for use at BassFarms.com (5-year expiration date)

9. Empty containers of any product are not accepted for any return - You've already used it!

*Please expect a minimum 2-week return processing time

Return
Bass Farms, LLC
RETURNS
PO Box 541
Shelbyville, IN 46176

*Return policy updated 10/23/2025